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Privacy Policy

Last updated: January 2, 2026

1. Introduction

ReNieuw ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our packaging recyclability assessment tool and related services.

By using ReNieuw, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address and optional profile information (name, company).
  • Assessment Data: Information you provide about packaging formats, including material selections, questionnaire responses, and assessment results.
  • Communications: When you contact us, we collect the content of your messages and any information you choose to provide.

2.2 Information Collected Automatically

  • Usage Data: We collect information about how you interact with our services, including pages visited, features used, and time spent.
  • Device Information: We may collect information about your device, including browser type, operating system, and screen size.
  • Log Data: Our servers automatically record information including your IP address, access times, and referring URLs.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our recyclability assessment services
  • Save and manage your packaging assessments
  • Send you service-related notifications and updates
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to improve our tool and user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may process your data:

  • Supabase: We use Supabase for user authentication and data storage. Supabase processes your account information and assessment data on our behalf. Supabase Privacy Policy
  • Vercel: Our application is hosted on Vercel, which may process server logs and deployment data. Vercel Privacy Policy
  • Google Analytics: We may use Google Analytics to analyze usage patterns. This service may collect anonymized usage data. Google Privacy Policy

5. Cookies and Similar Technologies

We use minimal, functional cookies that are necessary for the operation of our service:

  • Authentication Cookies: To keep you signed in to your account
  • Preference Cookies: To remember your settings and preferences

We do not use advertising cookies or sell your data to third parties for advertising purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You can delete your account at any time through the account settings page, which will remove your personal data and saved assessments.

We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Export: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the email address below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication practices, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer data internationally, we take steps to ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: